West View Care Home (Bere Peninsula Care Ltd)
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes, Homecare agencies
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds28
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2024-01-26
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about how staff really get to know each resident — what matters to them, what they enjoy, how they like things done. The atmosphere feels relaxed and friendly, with regular activities keeping people engaged. Residents join in with outings, social games, and community events when they're able.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness68
- Activities & engagement60
- Food quality60
- Healthcare68
- Management & leadership70
- Resident happiness68
What inspectors found
Inspected 2024-01-26
Is this home safe?
Is the care effective?
West View was rated Good for Effective at its May 2024 inspection. This domain covers care planning, staff training, healthcare access, and nutrition. The published summary does not include specific examples of care plan quality, dementia training content, GP access arrangements, or how the home manages complex dietary needs. No concerns were raised., West View was rated Good for Effective at its May 2024 inspection. This domain covers care planning, staff training, healthcare access, and nutrition. The published summary does not include specific examples of care plan quality, dementia training content, GP access arrangements, or how the home manages complex dietary needs. No concerns were raised.Is this home caring?
West View was rated Good for Caring at its May 2024 inspection. This domain covers staff warmth, dignity, respect, and support for independence. Staff warmth is the single biggest driver of positive family reviews in our data, cited in 57.3% of positive reviews, and compassion and dignity appear in 55.2%. The published summary does not include inspector observations of staff interactions, resident feedback, or specific examples of how dignity is protected during personal care.Is the home responsive?
West View was rated Good for Responsive at its May 2024 inspection. This domain covers activities, individual engagement, and how the home responds to changing needs including end-of-life care. The home lists dementia and mental health conditions among its specialisms. The published summary does not include any detail about the activity programme, one-to-one engagement for residents who cannot join group sessions, or how the home supports people at the end of their life.Is the home well-led?
West View was rated Good for Well-led at its May 2024 inspection. This domain covers management visibility, staff culture, governance, and the home's ability to learn and improve. The home has a named registered manager (Mrs Diane Stella Kehoe) and a named nominated individual (Mr Trevor David Atkinson), both recorded on the registration. The previous rating was Requires Improvement, so this represents a recovery. The published summary does not include detail on how long the current manager has been in post, what specific improvements were made, or how the home handles complaints.
Source: CQC inspection report →
What the evidence base says
West View supports people with dementia, mental health conditions, physical disabilities and sensory impairments. They take residents from 18 upwards, so it's not just for older people. For residents with dementia, the team focuses on maintaining quality of life through familiar routines and meaningful activities. Staff work to understand each person's specific needs and preferences. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
West View scores 72 out of 100, reflecting a return to Good across all five inspection domains after a period of Requires Improvement. The score is held back by limited specific detail in the published report on areas like food, activities, and night staffing, which means families will need to ask directly about day-to-day life.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families talk about how staff really get to know each resident — what matters to them, what they enjoy, how they like things done. The atmosphere feels relaxed and friendly, with regular activities keeping people engaged. Residents join in with outings, social games, and community events when they're able.
What inspectors have recorded
The owners work hands-on in the home, setting the tone for how things run. Staff show real warmth, particularly during difficult times. Several families have been touched by the compassionate end-of-life care their relatives received, with thoughtful attention to comfort and dignity.
How it sits against good practice
Like any care decision, visiting West View yourself will give you the clearest picture of whether it feels right for your family.
Worth a visit
West View, at 72 Broad Park Road in Yelverton, was assessed in May 2024 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful recovery from a previous Requires Improvement rating, and the home has both a named registered manager and a nominated individual in post, which is a positive sign of accountability. The home supports up to 28 people and lists dementia, mental health conditions, physical disabilities, and sensory impairment among its specialisms. The main limitation for families reading this report is that the published summary contains very little specific detail about day-to-day life: no inspector observations of staff interactions, no resident or relative quotes, and no specifics on food, activities, night staffing, or dementia-specific practice. A Good rating tells you the inspector found no significant concerns, but it does not tell you what your mum or dad's Tuesday afternoon will actually look like. Before making a decision, visit at lunchtime if you can, ask to see last week's staffing rota (not the template), and ask the manager directly how the home supports residents living with dementia who cannot join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how West View Care Home (Bere Peninsula Care Ltd) measures up against the other homes you’re considering. Free account.
In Their Own Words
How West View Care Home (Bere Peninsula Care Ltd) describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where personal care meets genuine warmth in peaceful Yelverton
Dedicated residential home,homecare agency Support in Yelverton
When you're searching for the right care, you need somewhere that sees your loved one as an individual, not just another resident. West View in Yelverton offers personalised support for people with various needs, from dementia to physical disabilities. Set in this quiet Devon village, the home welcomes adults of all ages who need extra help with daily life.
Who they care for
West View supports people with dementia, mental health conditions, physical disabilities and sensory impairments. They take residents from 18 upwards, so it's not just for older people.
For residents with dementia, the team focuses on maintaining quality of life through familiar routines and meaningful activities. Staff work to understand each person's specific needs and preferences.
“Like any care decision, visiting West View yourself will give you the clearest picture of whether it feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
West View scores 72 out of 100, reflecting a return to Good across all five inspection domains after a period of Requires Improvement. The score is held back by limited specific detail in the published report on areas like food, activities, and night staffing, which means families will need to ask directly about day-to-day life.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families talk about how staff really get to know each resident — what matters to them, what they enjoy, how they like things done. The atmosphere feels relaxed and friendly, with regular activities keeping people engaged. Residents join in with outings, social games, and community events when they're able.
What inspectors have recorded
The owners work hands-on in the home, setting the tone for how things run. Staff show real warmth, particularly during difficult times. Several families have been touched by the compassionate end-of-life care their relatives received, with thoughtful attention to comfort and dignity.
How it sits against good practice
Like any care decision, visiting West View yourself will give you the clearest picture of whether it feels right for your family.
Worth a visit
West View, at 72 Broad Park Road in Yelverton, was assessed in May 2024 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful recovery from a previous Requires Improvement rating, and the home has both a named registered manager and a nominated individual in post, which is a positive sign of accountability. The home supports up to 28 people and lists dementia, mental health conditions, physical disabilities, and sensory impairment among its specialisms. The main limitation for families reading this report is that the published summary contains very little specific detail about day-to-day life: no inspector observations of staff interactions, no resident or relative quotes, and no specifics on food, activities, night staffing, or dementia-specific practice. A Good rating tells you the inspector found no significant concerns, but it does not tell you what your mum or dad's Tuesday afternoon will actually look like. Before making a decision, visit at lunchtime if you can, ask to see last week's staffing rota (not the template), and ask the manager directly how the home supports residents living with dementia who cannot join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how West View Care Home (Bere Peninsula Care Ltd) measures up against the other homes you’re considering. Free account.
In Their Own Words
How West View Care Home (Bere Peninsula Care Ltd) describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where personal care meets genuine warmth in peaceful Yelverton
Dedicated residential home,homecare agency Support in Yelverton
When you're searching for the right care, you need somewhere that sees your loved one as an individual, not just another resident. West View in Yelverton offers personalised support for people with various needs, from dementia to physical disabilities. Set in this quiet Devon village, the home welcomes adults of all ages who need extra help with daily life.
Who they care for
West View supports people with dementia, mental health conditions, physical disabilities and sensory impairments. They take residents from 18 upwards, so it's not just for older people.
For residents with dementia, the team focuses on maintaining quality of life through familiar routines and meaningful activities. Staff work to understand each person's specific needs and preferences.
Management & ethos
The owners work hands-on in the home, setting the tone for how things run. Staff show real warmth, particularly during difficult times. Several families have been touched by the compassionate end-of-life care their relatives received, with thoughtful attention to comfort and dignity.
The home & environment
The home stays clean and bright, with everything properly maintained. While most families seem satisfied overall, it's worth asking about the menu options and meal service when you visit — some have mentioned the food could be more varied.
“Like any care decision, visiting West View yourself will give you the clearest picture of whether it feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
